Many individuals who start using their 1st web hosting account, or switch companies, frequently have questions concerning how particular things are carried out or stumble upon complications when setting up different things, including emails, website settings, and so on. That is why, a lot of web hosting providers have compiled documentation with the most popular questions and issues so as to help their customers obtain information swiftly and seamlessly. As a result, the customer support team representatives can spend more time on real issues that certain clients may be encountering, as the solution for the minor things will be available online and customers can fix them without touching base with the client service staff. Having elaborate documentation is exceptionally important, particularly for new clients with no previous experience whatsoever, as the hosting service entails a multitude of features and lots of people can get perplexed about what action to take. A good knowledge base can both help you carry out the tasks that you wish and learn how the hosting service functions in general.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting packages that we offer come with an in-depth knowledge base where you can find all you should know in regard to your hosting account. Irrespective of whether you’re aiming to create a brand-new database, to redirect a domain name by means of an .htaccess configuration file or to create an email account on your desktop computer or phone, you can just read our step-by-step help articles and all the info that you require will be there. When you go to a certain section of your Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. In case you wish to check the whole article collection and get acquainted with all the functions that Hepsia is offering, or simply to read generic info about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any issue that you might experience, but if you don’t find the information that you’re looking for, you can always touch base with us, as our client service team representatives are at your disposal 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an in-depth knowledge base for all our present and potential customers, so if you get a semi-dedicated server plan through our company, you will be able to find any info that you need at any moment. We’ve got an immense number of educational articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are just two examples. Our instructional manuals will help you do anything you want – extract files from an archive, import a MySQL database, forward a domain name, and so on. Also, we’ve also got troubleshooting instructions, which will enable you to find out what spurs a given problem and the viable solutions for it. In case you cannot send e-mails or your domain returns an HTTP 500 error message, for example, you can browse our knowledge base and solve the problem immediately. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.