Customer Support Channels
A 1–hour Response Guarantee
Offering excellent support promptly is our top priority, so we support each Linux cloud website hosting packages plan with a one hour ticket response warranty. Once you send a ticket or send us a message, our client technical support team will try their best to supply the most appropriate resolution for your case and to supply you with advice promptly.
A Top–quality Support Service
You’ll be able to email us 24x7x365 with any question you possibly have regarding our solutions. Now we have consultants working at all times to provide instructions at any time when required. You’re able to use the ticket system or drop an email at any time, or you can grab the phone or use the online chat through business hours.
An Intuitive Help Section
If you want help while performing tasks within the Control Panel, it is possible to always just click the Help button and see your issue in the set of posts that will come up. We have also turned most of the posts into training videos. The listing of videos will show up if you choose the Videos option available on the top right.