Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you will find a comprehensive Help section offering a plethora of how–to articles and regularly asked questions. They are contributed by our support team of skillful techs. Just fill in your question and our clever system will show you the most suitable answer.

  • Top quality support service
  • How–To Videos

  • We have compiled a collection of step–by–step video tutorials that detailedly illustrate how to tackle a typical issue connected to your Linux cloud website hosting packages account. You will find the tutorial videos in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 help desk support service and a 60–minute response time guarantee. Our qualified technicians will be available to you 24x7 to attend to your enquiries and to remedy any problem that you could chance upon. Simply submit a customer support ticket from the Help Center and we will reply back to you without any delay at all.