Assistance Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Warranty

  • Our tech assistance Dept is available round–the–clock to handle all your help needs. Every single ticket you submit to us is going to be resolved within less than 60 mins. If your problem requires aid from one of our administrators, we are going to send the ticket to the person on duty and will inform you that the issue is being taken care of.

  • Top quality support service
  • Professional Client Assistance Service

  • Our customer assist Dept will be on shift for you round–the–clock to to take care of all assistance inquiry tickets that you submit. We offer tech support for all apps that are pre–installed on your server. These include our in–house developed Hosting Control Panel, the selected OS plus the server management panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Hosting Control Panel that is offered completely free with your virtual server, you’ll discover an informative Help section, that includes everything you need to have knowledge of when administering your websites and programs. We have included a wide range of how–to articles and video training that illustrate the general site maintenance duties in an easy to read fashion.